The sale process, as well as your purchasing and use of the products available on this website, are subject to the terms and conditions of use and service.
The store may choose to accept, reject, or cancel your order in certain cases. For example, if the product you wish to purchase is unavailable, if the product was priced incorrectly, or if it is found that the order is fraudulent, the website will refund any payments made for orders that are not accepted or that are canceled.
All content on the website, including writings, designs, graphics, logos, icons, images, interfaces, symbols, software, and trademarks, is exclusively owned by the store and this ownership is protected by copyright.
When making a purchase or sending an email to the store, you agree to receive any emails or notifications regarding your order.
The website reserves the right to make any modifications or changes to its site, as well as its policies and agreements, including the privacy policy and the terms and conditions of service, and the exchange and return policy.
How can I get a refund for my money if I receive a product that is not what I ordered?
When the product reaches you If the item you receive is not the same as what was selected on the website, you can return it to us in the same condition you received it in, with the original packaging, within 3 days of the date of receipt. Once we receive the item, we will inspect it, and if a defect or damage is found, we will immediately start the procedure to refund your money, whether it is the amount paid for the item or the amount paid for shipping the item to you. According to Article 14 of the Saudi E-Commerce Regulations, we must inform the consumer if we become aware of a delay in the shipment. If the shipment is delayed for more than 15 days from the expected delivery date, the consumer has the right to cancel the order and receive a refund, unless the delay is due to a force majeure.
